FAQ

• We have over 30 years of innovative design and craftsmanship resulting in some of the most spectacular and safe swimming pools. See our Gallery to view some of these pools.
• We are referred by more swimming pool contractors, pool supply stores, and pool service professionals in the areas we serve than any of our competitors. Many of these professionals are considered to be the best in their respective fields.
• Due to years of providing high quality service and products, we enjoy a good reputation among industry leaders and customers. Much of our business results from happy customers referring us to their friends. We encourage you to review our testimonials.
• Poolsafe partners with industry leaders in quality to bring you the best products available for automatic pool covers and removable pool fences.
• We can repair and improve any pool cover system that needs repair because of outdated product and old technology.
• We have a more complete company structure than most of our competitors with certified technicians, full-time office staff, and in-home safety consultants to ensure the highest quality installations and service. We are not the typical one-man operation.
• Poolsafe is fully licensed and insured, unlike some companies that try to cut corners leaving the homeowner vulnerable.

Our normal office hours are from 8:00 a.m. to 4:00 p.m. Monday through Friday. Our Safety Consultants are available to meet in-home to determine your product options. Our technicians serve customers during extended hours to ensure that we provide optimal service. Poolsafe observes the following holidays: New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Our office will also close early on Christmas Eve, New Years Eve, and the day before/after Thanksgiving.

An automatic pool cover can normally be installed in one day, but for new pool construction the installation process may be spread out to accommodate requirements of different phases of construction. A removable pool fence is normally installed within one day, ranging from a couple of hours to an all-day project depending on the amount of fence being installed.

Many customers pay by check or with cash but we also accept MasterCard and Visa.